An audit needs actionable output
An effective report explains the observed problem, its business impact and how a fix will be verified. Start with buying and operational workflows, then investigate storefront, admin, hosting and integration layers.
Checks 1–3: uptime and transactions
Review HTTP errors, TLS, redirects and server logs. Test product selection, cart, account, shipping and payment. Match the created order with payment confirmation, internal status and transactional email. Silent breaks in this chain matter more than cosmetic warnings.
Checks 4–6: speed and mobile
Measure Core Web Vitals on commercially important pages, not only the homepage. Inspect heavy media, third-party scripts and blocked interactions. Verify menus, filters, forms, keyboard access and usability on real mobile viewports.
Checks 7–9: catalogue and integrations
Check variants, stock, pricing rules, duplicated records and customer/order relations. Review cron jobs, ERP synchronisation, product feeds and shipping modules. Error logs must distinguish delayed processing from permanently lost events.
Checks 10–12: SEO, security and recovery
Verify canonical pages, indexability, titles, sitemaps, 404 handling, redirects and internal links. Inspect software updates, permissions and admin accounts. Restore a full backup in isolation to prove recovery is possible.
Prioritise by business impact
Rank findings by probability, breadth, financial impact, effort and regression risk. Payment failures and data loss outrank cosmetic issues. For each fix retain evidence, reproduction steps and before-and-after measurements.
Review checklist
- Verify the payment chain
- Test mobile performance
- Audit catalogue and APIs
- Check indexing and security
- Test restoration
Related guides on Concepty
- PrestaShop 8 to 9 migration: a reliable step-by-step checklist
- PrestaShop redesign: preserve SEO during a site rebuild
- Core Web Vitals for e-commerce: improve LCP, INP and CLS
Practical next steps
Before making changes, record your versions, business constraints and reproducible issues. I can help with website troubleshooting, or you can describe your project on the contact page. The goal is a tested, maintainable improvement rather than another unnecessary dependency.